Dietzler’s law

Interesting law from Neal Ford quoting his colleague Terry Dietzler:

Dietzler’s Law for Access

Every Access project will eventually fail because, while 80% of what the user wants is fast and easy to create, and the next 10% is possible with difficulty, ultimately the last 10% is impossible because you can’t get far enough underneath the built-in abstractions, and users always want 100% of what they want.

Source: http://nealford.com/memeagora/2013/01/22/why_everyone_eventually_hates_maven.html